Job Openings » Customer Service

Customer Service

by StickEarn

Call Center/Data Analyst

Skills
Customer Service Phone skills Listening Verbal communication Data entry skills Product knowledge Multi-tasking Dependability Customer focus

Job Description

  • Help customers with complaints and questions
  • Give customers information about products and its features
  • Helping customers understand the product and answering the inquiries
  • Regular reporting
  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication

Job Requirement

  • Min. Diploma in any major
  • Have min. 2 years experience in Customer Service or Call Center function
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Advance in Ms. Office