Product Support

Job Openings » Product Support

by StickEarn Product

Work closely with product manager and other business units to support product development and business process.
Provide product knowledge to users and onboard them through the business process.
Manage project timetable and other operational affairs regarding project preparation, as well as provide campaign briefs to users.
Guide and monitor project execution, as well as identify and report any errors/evaluations found along the process.
Develop training materials and conduct training for users.
Compile and update the product database regularly.
In charge of project success, checking, and approval in all campaigns.
In charge of product document activities, FAQs, or troubleshooting guides.

Fresh graduates are welcome
Good reporting skills
Proficiency in GSuite
Ready to face challenges and highly motivated to learn and towards achieving professional excellence
Passionate with can-do-attitude

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